Privacy Policy

GBG Truck Parking ("GBG Truck Parking," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request or use our parking services, or participate in our SMS/text messaging program.

1. Information We Collect

Depending on how you interact with GBG Truck Parking, we may collect the following information.

Contact Information

• Name;
• Email address;
• Telephone or mobile number;
• Mailing or billing address; and
• Other contact information you voluntarily provide.

Parking and Service Information

• Truck, trailer, or vehicle information;
• License plate or identifying vehicle information;
• Parking dates;
• Reservation information;
• Facility access information;
• Service inquiries;
• Customer-support communications; and
• Information associated with your account or transactions.

Payment Information

When you purchase services, payment information may be collected and processed by us or by our payment-processing providers. We may retain transaction records, payment status, billing information, and related records as necessary for accounting, customer service, fraud prevention, and legal compliance.

Website and Technical Information

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of visits;
• Cookies and similar technologies; and
• General website usage information.

2. How We Use Information

GBG Truck Parking may use personal information to:

• Provide and manage truck and trailer parking services;
• Process reservations and service requests;
• Communicate with customers;
• Provide facility access or parking instructions;
• Send confirmations, reminders, and service updates;
• Process and maintain payment and transaction records;
• Respond to customer-support inquiries;
• Operate and improve our website and services;
• Maintain the safety and security of our facilities and systems;
• Prevent fraud or misuse;
• Maintain business and accounting records;
• Comply with legal obligations; and
• Send marketing communications where the recipient has provided the required consent.

3. SMS/Text Messaging Privacy

When you voluntarily opt in to receive text messages from GBG Truck Parking, we may collect and maintain:

• Your mobile telephone number;
• Your SMS consent or opt-in status;
• The date, time, and method of consent;
• Messages sent to or received from you;
• Opt-out requests;
• Messaging preferences; and
• Information reasonably necessary to administer the messaging program.

We use this information to provide requested communications, parking and reservation information, customer-service messages, account or service notifications, operational updates, and, where separately authorized, promotional messages.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.

4. SMS Information Is Not Sold or Shared for Marketing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

More specifically, GBG Truck Parking does not sell, rent, share, or otherwise disclose mobile telephone numbers, SMS opt-in information, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

Your consent to receive SMS messages from GBG Truck Parking is specific to GBG Truck Parking and is not transferred to another business for that business's independent marketing purposes. This restriction applies regardless of any other provision in this Privacy Policy concerning the disclosure or sharing of information.

5. Service Providers

We may provide information to service providers that perform services on our behalf, such as:

• Website hosting;
• Reservation or parking-management systems;
• Payment processing;
• SMS and telecommunications providers;
• Email providers;
• IT and cybersecurity services;
• Customer-support systems;
• Accounting and business administration; and
• Analytics providers.

These providers may receive information only as reasonably necessary to perform services for GBG Truck Parking and are not authorized by us to use your SMS opt-in information or consent for their own marketing or promotional purposes. Sharing information with a telecommunications provider solely to deliver a text message on behalf of GBG Truck Parking is not a sale of your information.

6. Other Disclosures of Information

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, subpoena, court order, or other legal process;
• Respond to lawful requests from governmental authorities;
• Protect the rights, property, security, or safety of GBG Truck Parking, our customers, or others;
• Investigate or prevent fraud, abuse, security incidents, or illegal activity; or
• Complete a corporate transaction such as a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable law.

Notwithstanding the foregoing, SMS opt-in consent is not provided to another company so that company can independently market or promote its products or services to you.

7. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve performance, and understand how visitors interact with our services. Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No Internet transmission or electronic storage system can be guaranteed to be completely secure, however, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal and accounting requirements, resolve disputes, enforce agreements, and maintain records of messaging consent and opt-out requests.

10. Your Choices

You may contact us to request that we update or correct certain personal information associated with you.

SMS

You may withdraw your consent to receive SMS messages at any time by replying STOP to a GBG Truck Parking text message. After opting out, you may receive a final confirmation message indicating that your opt-out request has been processed.

Email

Where applicable, promotional emails may contain an unsubscribe mechanism that allows you to stop receiving promotional email communications.

11. Children's Privacy

GBG Truck Parking's services are intended for adults and commercial vehicle operators and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website or messaging program.

12. Third-Party Websites

Our website may contain links to third-party websites or services. GBG Truck Parking is not responsible for the privacy practices of independently operated third-party websites. We encourage you to review the privacy policies of websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services. When changes are made, we will post the updated Privacy Policy on our website and revise the effective date shown above.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the GBG Truck Parking SMS program, please contact:

GBG Truck Parking
Email: support@gbgtruckparking.com
Website: gbgtruckparking.com

For SMS assistance, reply HELP to a GBG Truck Parking text message. To stop receiving text messages, reply STOP.